IT Support

How are winnings calculated and credited?Winnings are calculated automatically by the game engine at the end of each round and credited to your Betunited wallet instantly. For slots, wins are based...

How do I place a bet at Betunited?Select a game from the lobby and open it. Use the chip selector or bet controls to set your stake. In slots, choose your bet per spin; in table and live games, cli...

What table game variants does Betunited offer?Betunited offers a variety of RNG table games including multiple blackjack variants, European and American roulette, Casino Hold'em, Three Card Poker, ...

What are the minimum and maximum bets at live dealer tables?Minimum and maximum bet limits vary by table and game. Standard live blackjack and roulette tables typically start at C$1 to C$5 minimum....

How do live dealer games work at Betunited?Live dealer games are streamed in real time from a professional studio. A trained human dealer manages the game — shuffling cards, spinning the roulette w...

What is the Autoplay feature and how do I use it?Autoplay spins the reels automatically for a set number of rounds at your chosen bet level. Tap the Autoplay button, select the number of spins (e.g...

How do I play slots at Betunited?Open any slot game from the lobby, select your coin size or bet level using the on-screen controls, choose the number of paylines (on games where this is adjustable...

How do I start playing a game at Betunited?Log in to your Betunited account at betuntd.ca, ensure your wallet has sufficient funds, and browse the game lobby. Click or tap any game to open it. For ...

 I am in a permitted province but getting a location error — what should I do?Ensure location permissions are granted to the Betunited app, your device's GPS and Wi-Fi are both turned on, and you h...

Does Betunited track my location continuously?No. Your location is verified at the start of each real-money session and may be re-checked periodically during play to ensure ongoing compliance. Betu...