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The Customer Care and Player Dispute Resolution (CCDR) Program allows Players the opportunity to seek assistance if they feel they have not been provided with the service, answers, or resolution th...

What documents are accepted as proof of address?BetUnited accepts the following proof of address documents: utility bill (electricity, gas, water, internet, or phone), bank or credit card statement...

What are the minimum and maximum bets at live dealer tables?Minimum and maximum bet limits vary by table and game. Standard live blackjack and roulette tables typically start at C$1 to C$5 minimum....

BetUnited (Betuntd.ca) is committed to promoting Responsible Gambling by providing access to information, resources and limit setting tools to assist our Patrons in playing responsibly.This Player ...

How do live dealer games work at Betunited?Live dealer games are streamed in real time from a professional studio. A trained human dealer manages the game — shuffling cards, spinning the roulette w...

Everyone has a basic right to be treated with respect and understanding. Customer Service is one of our core values and is designed to assist our players to ensure a positive gaming experience.  At...

How do I place a bet at Betunited?Select a game from the lobby and open it. Use the chip selector or bet controls to set your stake. In slots, choose your bet per spin; in table and live games, cli...

Player Protection Pages – Player Account Validation, Know Your Customer (KYC)At Bet United Casino, we make every effort to protect our players.In an increasingly global economy, institutions are mo...

How are winnings calculated and credited?Winnings are calculated automatically by the game engine at the end of each round and credited to your Betunited wallet instantly. For slots, wins are based...

BetUnited Casino employs safety measures to ensure that your gaming experience is safe, fair and offers you the best customer service experience possible.  Ensuring a safe environment to play Rando...