BetUnited Casino employs safety measures to ensure that your gaming experience is safe, fair, honorable and offers you the best customer service experience possible.
Ensuring a safe environment to play
Random number generators (RNGs) are a basic requirement of all gaming jurisdictions. With this in mind, we have been certified by Gaming Laboratories International (GLI), the leader in testing and certification services. This ensures that all gameplay, regardless of type, is safe for all users.
Player Account Validation: Know Your Customer (KYC) and Geolocation
We require all players to be validated prior to completing registration on our site. This is both a jurisdictional requirement and location requirement. We use back-end functionality to ensure that all players are within the proper jurisdiction and Know Your Customer (KYC) ensures that we follow all mandated guidelines.
KYC also ensures that minors are not permitted to participate in games, nor will any minor receive any email or promotional material from us.
Prevention of gaming by minors
You can help to prevent minors who may have access to your devices from attempting to gamble on any site by using any of the child protection software available. With our KYC process, and your diligence, minors can be blocked from wagering.
If you know a registered player who is underage, please contact us immediately.
Note: It is unlawful for any individual who is under the minimum required age (underage) to wager, play or attempt to play a slot machine or table game. Individuals violating this prohibition may be subject to arrest and criminal prosecution.
Fraud Detection
Prevention of fraud or cheating is factored into every aspect of gameplay. We follow all jurisdictional laws and regulations for your area. To ensure customer accounts and play are safe, we use several fraud detection services. All our fraud services ensure that you can play knowing that your money is safe.
Security of your funds
All player account funds are kept in segregated bank accounts as a secondary protection.
If you or someone you know has a gambling problem, call ConnexOntario 24 hours a day, 7 days a week or at 1-866-531-2600. Text us to 247247 or chat with us at https://www.connexontario.ca