Account Closure
At BetUnited, players have full control over their gaming activity. If you decide that you no longer wish to use our platform, you may permanently close your account at any time.
Please note:
- Account closure is irreversible in most cases
- Remaining eligible balances will be returned in accordance with applicable policies and regulatory requirements
- Pending investigations or verification checks may delay fund processing
To close your account:
- Log in to your BetUnited account
- Open the Player Panel
- Select “Self-Exclusion”
- Click “Close Account”
If you require assistance, please contact customer support.
Self-Exclusion
BetUnited supports responsible gaming and offers self-exclusion tools for players who wish to limit or restrict their gaming access.
Self-exclusion allows players to temporarily or permanently block access to their account and gaming activities.
During an active self-exclusion period:
- Account access may be restricted
- Promotional communications may be disabled
- Deposits and gameplay will not be permitted
Requests to modify self-exclusion periods are subject to regulatory and jurisdictional policies.
Dormant Accounts
An account may be classified as dormant if there has been no login activity for an extended period.
If your account becomes dormant:
- BetUnited may contact you through your registered email address.
- Instructions will be provided to either reactivate or permanently close the account.
- If balances remain in the account, you will receive additional information regarding available options.
Dormant account status does not negatively affect your standing with BetUnited.
Underage & Restricted Gaming
Individuals below the legal gambling age are strictly prohibited from participating in any real-money gaming activities on BetUnited.
Any account found to be:
- Underage
- Fraudulent
- Violating self-exclusion restrictions
- Restricted by jurisdictional regulations
may be suspended, permanently closed, or subject to forfeiture of winnings in accordance with applicable laws.
Responsible Gaming Support
BetUnited encourages responsible gaming and recommends seeking assistance if gaming begins to negatively affect daily life, finances, or personal wellbeing.
Players may contact support to:
- Set deposit limits
- Request cooling-off periods
- Enable self-exclusion
- Seek responsible gaming guidance
If you believe you may have a gambling-related problem, please contact a professional responsible gaming organization available in your jurisdiction.