How are winnings calculated and credited?
Winnings are calculated automatically by the game engine at the end of each round and credited to your Betunited wallet instantly. For slots, wins are based on symbol combinations and the paytable. For table games, payouts are based on the odds for each bet type. You can view all transactions in your Account > Transaction History.
Why was my winning amount lower than I expected?
Check the game's paytable for the exact payout odds for your winning combination. In live baccarat, a 5% commission is deducted from Banker bet wins. In some games, maximum win caps apply. Also verify that your bet amount was what you intended — accidentally placing a lower bet than planned is a common cause of unexpectedly smaller payouts.
How do progressive jackpots pay out at Betunited?
If you trigger a progressive jackpot, the full jackpot amount at the moment of triggering is credited to your Betunited wallet. Very large jackpot wins may be paid in instalments as per the game provider's terms, which will be clearly communicated to you. The jackpot amount resets to its seed value immediately after being won.
Are there maximum withdrawal limits for large wins?
Standard withdrawal limits apply to all winnings. If you win a very large amount that exceeds standard daily or weekly withdrawal limits, contact our support team who will arrange a tailored withdrawal plan. Jackpot wins from network progressive slots may be subject to the game provider's own payment terms.
Where can I see my game history and past results?
Your complete game history is available under Account > Game History or Transaction History in your Betunited profile. You can filter by game type, date range, and transaction type. This record is useful for tracking your activity, verifying results, and managing your gaming budget.