How does the Betunited loyalty program work?
The Betunited loyalty program rewards you for every real-money wager you place on the platform, regardless of whether you win or lose. Every qualifying bet earns loyalty points that accumulate in your account. Points can be redeemed for bonus credits, free spins, or other rewards through the Loyalty Rewards section of your account.
How do I earn loyalty points?
Loyalty points are awarded at a fixed rate per Canadian dollar wagered with real money. The earn rate may vary by game category — slots typically earn points at the full rate, while table games and live dealer games may earn at a reduced rate. The current earn rates per game type are displayed in your Loyalty section. Points are credited to your account at the end of each qualifying game round.
When do my loyalty points expire?
Loyalty points expire after 90 consecutive days of account inactivity — meaning no real-money login or wagering activity. If you log in and play at least once within any 90-day window, your points are retained. You will receive an email notification 14 days before your points are due to expire to give you the opportunity to prevent forfeiture.
How do I redeem my loyalty points?
Go to Account > Loyalty Rewards and select 'Redeem Points'. You can exchange your accumulated points for bonus credits at the current redemption rate (e.g., 1,000 points = C$1 bonus credit). Redeemed bonus credits are subject to a wagering requirement before withdrawal. Points can only be redeemed in set increments and cannot be partially redeemed below the minimum threshold.
Can I transfer my loyalty points to another player?
No. Loyalty points are non-transferable and are tied exclusively to your Betunited account. They cannot be gifted, sold, shared, or moved to another player's account under any circumstances. Any attempt to transfer points will be treated as a terms violation.
Does playing with bonus funds earn loyalty points?
No. Only real-money wagers qualify for loyalty point accumulation. Bets placed using bonus balance, free spins winnings, or cashback credits do not contribute to your loyalty points total. To maximise your loyalty point earnings, wager using your real-money balance.