BetUnited (Betuntd.ca) is committed to promoting Responsible Gambling by providing access to information, resources and limit setting tools to assist our Patrons in playing responsibly.
This Player Protection Page provides information on limit setting tools within your account, information and links to problem gaming sites that provide support for problem gambling and details about the myths of gambling.
A player may self-exclude from playing on BetUnited’s gaming site. Any self- exclusion submitted through BetUnited’s site shall apply only to BetUnited’s site.
iGaming Ontario provides a voluntary centralized self-exclusion tool (“BetGuard”) that allows individuals to self-exclude centrally from all regulated igaming sites in Ontario. For further information please review the BetGuard terms and conditions at https://betguard.ca/gp/en/terms-and-conditions/
Any person who self-excludes through BetUnited’s site, or self-excludes through the BetGuard system , orwho is under the age of 19, will not be allowed to play on BetUnited’s site.
Where can I get help for gaming concerns?
Free and confidential support is available by contacting ConnexOntario 24 hours a day, 7 days a week, or at 1-866-531-2600. Text to 247247 or chat with ConnexOntario at www.connexontario.ca
Underage Gaming
No person under the age of 19 may register for the Bet United gaming site. Bet United uses Know Your Customer (KYC) software and processes to verify age and other identifiers to ensure no one under legal age can open or use an account. Should BetUnited discover any player under the age of 19, the person’s winnings will be forfeited and interactive gaming accounts suspended.
Players should never share passwords or account information or allow anyone to use their account. Bet United recommends using parental control software to restrict underage access.
How to Play Responsibly
Most people play for entertainment. The following are guidelines to ensure you enjoy your playing experience.
Play for entertainment purposes. If your gambling is no longer enjoyable, ask yourself why you are still playing.
Signs of Problem Gambling
- Excessive gaming negatively affects your physical or mental health, relationships, work performance and/or finances
- Believe you can predict the outcome of a game, or generate an income from gambling
- Use gambling as a means of escape from problems or stress
- Spending more money than intended
- Gaming comes before bills, accessing money to play more or borrowing money
- Chasing the big win
- The need to bet larger amounts to make back loses or playing longer and neglecting personal needs
- Skipping family or social functions to play online
How to play Responsibly
- Enjoy gaming in moderation – only play with money you can afford to lose
- Play only as entertainment with funds you can afford to spend
- Don’t see gaming as a way to make money
- It’s a game of chance, don’t chase your losses
- Set daily/weekly/monthly financial limits
- Make use of the self-exclusion options available
- Seek help from one of the many counseling services available
Setting Your Own Limits
Bet United offers limit options allowing players to control their game play. Each option can be set independently of the others, so please review each carefully before selecting. All responsible gaming options are available at the left-hand, side panel. To select your own limits, click the Responsible Gaming button.
Important note: time-based limits accrue as follows:
- Daily limit: accrues up to midnight each day.
- Weekly limit: accrues up to Sunday at midnight Eastern Time.
- Monthly limit: accrues up to the last day of each month at midnight Eastern Time.
See our Player Protection Page titled ‘Setting Your Own Limits’ for instructions on available Limit Setting Options and how to set them up, as well as other helpful information.
If you have any question about our Responsible Gambling policies, or if you need additional support, please contact our Support Team at support@unitedinteractive.com . Our Customer Support service team is available 24-hours a day, 7 days a week for player assistance.