How do I deposit funds into my Betunited account?
Log in to your Betunited account at betuntd.ca, click on 'Deposit' in the top navigation or your account menu, select your preferred payment method, enter the amount you wish to deposit, and follow the on-screen prompts to complete the transaction. Funds are credited to your wallet instantly for most payment methods.
What payment methods are available for deposits?
Betunited accepts Interac e-Transfer, Interac Online, Visa, Mastercard, iDebit, MuchBetter, ecoPayz, Neosurf vouchers, and select cryptocurrencies. Available methods may vary depending on your province of residence. The full list of options is displayed in the Cashier section of your account.
What is the minimum and maximum deposit amount?
The minimum deposit at Betunited is C$10 for most payment methods. Maximum deposit limits vary by method — Interac e-Transfer supports up to C$9,500 per transaction, while card and e-wallet limits may differ. Your account tier and responsible gaming limits may also affect your maximum. Check the Cashier page for the exact limits for your chosen method.
How long does a deposit take to appear in my account?
Interac e-Transfer, Interac Online, and most e-wallet deposits (ecoPayz, MuchBetter) are credited instantly. Neosurf vouchers are also instant upon entry of the voucher code. Cryptocurrency deposits are credited after the required number of blockchain confirmations, typically within 10 to 30 minutes. If a deposit has not appeared after 30 minutes, contact our support team.
Are there any fees for depositing at Betunited?
Betunited does not charge any fees on deposits. However, your bank, card issuer, or payment provider may apply their own transaction fees or foreign exchange charges. We recommend checking with your provider before depositing. Any applicable fees from your provider are outside Betunited's control.
Can I deposit using someone else's payment method?
No. Betunited only accepts deposits from payment methods registered in your own name. Depositing using a third-party payment method — whether a friend's, family member's, or any other person's account — is a violation of our Terms & Conditions and may result in account suspension and withholding of funds pending investigation.
Why was my deposit declined?
Deposits can be declined for several reasons: your bank or card issuer may be blocking online gambling transactions, your card may have insufficient funds, your daily or weekly deposit limit may have been reached, or the payment method may not be available in your province. Try a different payment method or contact your bank to authorise the transaction. Our support team can also assist in diagnosing the issue.
Can I cancel a deposit once it has been submitted?
No. Once a deposit is submitted and confirmed, it cannot be cancelled or reversed. If you believe a deposit was made in error, contact our support team immediately. Betunited cannot reverse completed transactions but can discuss your options, including self-imposed deposit limits to prevent accidental deposits in future.